The agreement work, rewired
Not all of in-house legal is about agreements, but much of it is, and this is for the lawyers who work on them. Technology is changing how that work gets done. It brings assistance, a hand with judgment, room to work at volume, a new way of seeing the work, and a reach into far more information than any one lawyer holds. It will change how we lawyer. Who answers for the result stays the same.
What the agreement work is
The lawyers who work on agreements, the legal persona inside any company, do many things, and two of them at once. They work the agreements themselves, and they pull in everything around an agreement to judge the risk.
The contract engine
A company runs on its agreements: the master service agreements, statements of work, NDAs, sales agreements, and vendor contracts. They are the scaffolding its relationships and obligations get built on.
The risk assessment
Everything around the agreement gets pulled in to make a call: what is in the document, what is going on inside the company, and what is happening in the world outside it. Judgment needs all three.
Departments of different sizes run this with more or less ceremony, but the shape is the same. A request comes in. The agreement gets reviewed, drafted, and negotiated. It gets approved and signed. One day it gets renewed, changed, or ended. Today the legal persona is in every one of those steps, and that is changing fast: the standard NDA already runs with less and less of a lawyer in it. The question is which steps go next, what decision gets made inside each one, and how the technology moves through the process.
The agreement work comes in three kinds
The agreement work comes in three kinds, and each asks for a different kind of oversight. Some of it runs on a playbook. Some of it turns on judgment. Some of it needs a lawyer's hands on it. Which kind it is decides where the lawyer stands.
The familiar human in the loop is, for us, the lawyer in the loop, and it splits into three. Over the loop, the lawyer lays out the playbook and sets the rules once; the work runs, and the lawyer sees it only when an exception gets kicked out. On the loop, the tools run the process, and the calls still come back to the legal persona to decide and to orchestrate. In the loop, the lawyer's hands are on the work, because it is riskier, more novel, or too nuanced to repeat. That is the traditional seat, and most of us sit there today. The technology moves the line between the three.
Watch from over the loop
Sit on the loop
Stay in the loop
How the agreement work runs, step by step
Below is a contract's whole path, left to right, each block coloured by which kind of work it is. Flip How it runs and watch the routine steps move to the machine while the accountable ones stay put. Change company size to see how much a department that size has switched on. Click any block for the step.
The thirteen steps are an interactive walk-through, and it needs JavaScript. The sections above and below carry the same argument without it.
Nothing open yet
Click any block in the row above and this panel fills in: how the step runs today, how it changes with AI, the limit that keeps it safe, and who answers for the call.
Why a lawyer never fully leaves
A company lawyer carries duties that a tool cannot take on, and those duties keep a lawyer close to the work wherever the stakes are highest, however good the AI gets. A tool can follow every instruction it is given and still owe the company nothing, because a duty needs someone who can be held to it.
The duty to answer
A company lawyer owes the company loyalty, care, disclosure, and confidentiality, and can be held to each of them. An agent does the work without carrying the duty, and it cannot vouch for its own part in it. So the calls where the duty bites stay with a person who answers for them, and that person shows they carried it with the record of the work.
The bar rises with the tool
Once you have a tool that reliably catches a problem, ignoring what it finds is worse than never having looked. Being able to catch it creates a duty to act on it. So when the system raises a flag, you resolve it, and you do not leave it sitting there as a record that you knew.